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Privacy Policy

“Overcube, S. A.” recognises the importance of protecting your personal data no matter where it comes from.  Most of all, we value honesty and transparency in a way that makes possible for us to build a strong and solid relationship with our customers, based on trust and mutual benefits. Being so, and taking into account the new General Data Protection Regulation (EU 2016/679) we’ve developed a set of safety measures that intend to protect your data and update our Privacy Policy.


This Privacy Policy aims to explain you how is the Data Treatment Policy at Overcube, S. A. handled since you’re accepting our privacy policy once you decide to shop through our online shop. It is imperative for the successful delivery of our products.


However, if you have any question regarding this policy, feel free to reach us per mail at customerservice@overcube.com or per post at Overcube, S.A., Rua Abílio Lopes das Neves 25, 4805-214 Ponte, Guimarães.
  • ABOUT THE COMPANY

    1.1. This website and its Privacy Policy are managed by Overcube, S. A., Rua Abílio Lopes das Neves 25, 4805-214 Ponte, Guimarães.

    1.2. When navigating through our website you are accepting and consenting the described terms and practices in this Privacy Policy.

  • OUR PRINCIPLES

    2.1. We respect our customer’s will

    We respect your privacy and the safety of your personal data, so it is important for us to make sure that the will of the customer on the self-management of their preferences is respected. Being so, if you disagree with any matter or practice here described you can, at any moment, oppose by reaching us per email at customerservice@overcube.com or per post at Overcube, S.A., Rua Abílio Lopes das Neves 25, 4805-214 Ponte, Guimarães. We will do everything in our hands to respect your concerns and will.


    2.2. Good practices

    As the entity responsible for controlling your personal data, Overcube, S. A. determines all purposes and means through which your data is processed, including all safety measures to be applied.  We assure you that your personal data is handled in Portugal in the righteous and legal manner according to the good practices.


    2.4. Strict Necessity

    When handling data that may identify you personally, in a direct or indirect way, we apply the strict necessity principle. For that reason, the usage of your personal data will always be minimal, in order not to overcome the original purpose for which your data were collected and/or processed.


  • PERSONAL DATA COLLECTION AND TREATMENT

    3.1. The personal data collected and handled by Overcube, S.A., are only the ones that you voluntarily,  unequivocally and explicitly fill in this website’s forms.

    3.2. The personal data we collect are the name, gender, birth date, email, phone number, address and tax number.


  • THE PURPOSES OF THE PERSONAL DATA TREATMENT

    4.1. The personal data collected and processed by Overcube, S.A. is used for purposes strictly connected to the usage of this website and its services, the sale of the products, management and improvement of the Loyalty Program, direct marketing and customer services.


    4.2. Overcube’s main goal is to keep a good and healthy relationship with the customer and provide benefits and relevant information and content related to the brand. Your data will only be handled strictly within these legal and explicit purposes, not being treated in an incompatible way afterwards. The collected and treated data are the appropriate and relevant ones that do not overcome these purposes.


    4.3.  However, your personal data may also be used to other processing operations within the limits of such usages. Particularly, your data may be used in the following situations:


    1. when you purchase in this website, we collect your personal data (such as email address, delivery address, credit card number and phone number) in the purchasing form in order to ensure the sale, separation and transportation of the products ordered by you;


    1. when you reach the customer service, we collect your personal data (such as first and last names and email address) only to provide you the services of the online store https://www.overcube.com/en/ that best fit this website and best help you with your problems;


    1. when you register, we collect your personal data in order to simplify the process of your future orders;


    1. when you subscribe our newsletter, we collect your email address so we can offer you that specific service;


    1. when you are navigating through our website, we collect Cookies. Depending on the Cookies management you have done on our website and on your interaction with us, we use some information collected through Cookies to ensure the righteous performance of the website, highlighting the proper visualization of the content, remembering your checkout activity, your registration, fitting the resolution of your screen, improving our offers, among others. This information includes data such us registration, localization, duration of your session, products you have selected, your equipment, your browser and your IP address;


    1. when you are navigating in our website and then you visit other platforms that bear publicity formats (social media, Google and other partners of this network) you may be affected by advertisements of our brand. We will equally use the data to reach new and potential customers that may have interest in our products.


    4.4. When we collect data, we indicate the mandatory fields with asterisks when the the data at stake are required to:

    • Celebrate a contract with you (for example to provide you the product you have purchased in our website);

    • Provide you the service you asked for (for example to send you  our newsletter); or

    • Respect the legal requirements (for example, invoicing).



    4.5. Your personal data can be shared with Overcube’s service providers for purposes of providing services and with legal, tax and regulatory authorities with the main purpose of assuring all legal matters.



  • CONSENT

    One of the main concerns of Overcube is the respect of the customers’ will regarding the treatment of their personal data. However, we don’t want to underestimate our relationship with you or not follow your expectations. Being so, if you have a relationship with us for the last 2 years, that is, if you’ve made a purchase, we assume that it didn’t reveal itself as necessary to ask your consent. Nevertheless, if you disagree, you can at any moment oppose by writing us an email to customerservice@overcube.com.

  • YOUR RIGHTS

    6.1. In order for you to exercise your rights of access, correction, deletion, oblivion or blockage of your personal data, you can access the contentment management section in the Client Area of the online store or send a written communication per email to customerservice@overcube.com or per post to: Overcube, S.A., Rua Abílio Lopes das Neves 25, 4805-214 Ponte, Guimarães.


    6.2. In case you wish to stop receiving direct marketing communications, you can, nevertheless, exercise your right and oppose yourself to the personal data treatment process, through the management consent section in the Client Area of the marketplace. You can also do it by sending an email to customerservice@overcube.com  or per post to Overcube, S.A., Rua Abílio Lopes das Neves 25, 4805-214 Ponte, Guimarães.

  • SECURITY

    7.1. Overcube uses the safety measures that fit the protection of your personal data against accidental or illegal destruction, accidental loss, change, dissemination or unauthorized access and against all other illegal treatment possibilities. Additionally, we demand all trustworthy external entities, through a contract, that handle your personal data, that do the same for us.


    7.2. However, Overcube may not ensure that all safety manners adopted for the protection of this website and the dissemination of data and information through it are going to be able to prevent or exclude any undenied access or data loss. Being so, we advise you that you protect your computer with software that is able to protect you in the transmission and reception of data (such as updated antivirus) and that your browser takes all the appropriate measures to ensure a safe transmission of data (such as firewall and anti-spam filters).


  • WITHHOLDING AND PROCESSING DEADLINE

    8.1. Your data is held by Overcube, SA for the purposes described herein for the time required, except if the personal data in question are necessary to prove compliance with obligations, as long as the period of limitation of the corresponding rights does not run, or if there is a longer period of retention of data imposed by law.


    8.2. When your personal data are no longer necessary, you’ll be removed from our systems and registers or kept anonymously so you cannot be identified by them.