Shipping and Returns
*Shipping is free on orders over 50 EUR. Lower value orders may include extra costs, depending on the delivery country.
All orders are delivered from Monday to Friday, between 9 am and 6 pm, and it may take between 2 to 5 business days, depending on the delivery country and shipping method.
Don't worry, before you finish placing your order, all options and details will be displayed according to your delivery address. This way you can select the option that suits you better.
We understand that when you order online you may need some time to decide if you want to keep an item or not, after you receive it. For this reason, You have 30 days to return your order. Wether you changed your mind, or the item you selected doesn't fit you, or even if it's not what you expected, use our free returns service and send your parcel back.
All items need to be returned in perfect conditions, unworn, unwashed, undamaged and with all brand tags attached and the original packaging included.
Overcube boxes are reversible, so the same box can be used for the return, just reverse it, put the items and accessories inside the brand box and that one inside the card box. Use our stickers to properly seal it and attach the return shipping label at the top.
Once the item arrives, we will start the refunding process, and you'll be notified via email. The refund will be processed to the same payment method you used for the purchase, so if you prefer to receive an overcube voucher, please contact our Customer Service team.
HOW DO YOU RETURN YOUR PACKAGE?
It's easy! Like shopping @overcube. See the steps below: