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Shipping and Returns


  • Shipping


    We offer the shipping costs in orders over 75 GBP. Lower value orders may include costs, depending on the delivery country.

    All orders are delivered from Monday to Friday, between 9 am and 6 pm, and it may take between 2 to 5 business days, depending on the delivery country and shipping method.

    If you order more than one item, they may be delivered separately, depending on where they are being shipped from.

    Don't worry, before you finish placing your order, all options and details will be displayed according to your delivery address. This way you can select the option that suits you better.



  • Returns


    We understand that after receiving the items from your order you may need some time to think about if you want to keep them or not. For this reason, if you change your mind or if an item does not fit you, you have 45 days to return it, provided they are in perfect conditions: unused, undamaged, with branded labels, accessories, and original box.


    To initiate a return simply go to the list of orders in your overcube.com account, select the item you want to return and follow the steps.


    Regarding the return of your order, overcube boxes are reversible, so you can use the same box for the return. You just have to turn it inside out, put the items inside the original brand's box, and then inside overcube's box. When we receive your return, we will start the refund process, which will be done using the same method that you used to make your purchase, or by voucher, according to the option that you chose in the beginning of the process.



    HOW DO YOU RETURN YOUR PACKAGE?

    It's easy! Like shopping @overcube. See the steps below: